Solutions
The solutions you need to make your compliance operations simpler and your operation team productive.
How Vakandi Data SGC works?
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Accelerate your compliance operations with SGC
Frequently Asked Questions
Some common queries are below, but if you have other questions, please reach out.
What Jurisdictions does SGC work for?
Whilst SGC is not specific to any particular jurisdictions it has specific supporting features for covering the needs of regulators such as UKGC, MGA, Spelinspektionen and Kansspelautoriteit.
Can I store player documents and other materials in SGC?
Absolutely, SGC provides secure storage for documents and other files against player records allowing operators to keep everything in one place.
Does SGC detect players at risk in relation to problem gambling?
SGC uses multiple alogrithms to detect players at risk, these algorithms are tuned and adjusted for each operator to ensure maximum effectiveness. We use Machine Learning (ML) to help tune models quickly and effectively. We also provide transparency by capturing the reasons behind a detection event and track the model version used every time an analysis is performed. Importantly model results can be overridden by analysts and that feeds back into the model.
As a SaaS platform do you pool data?
No. Each operator has their isolated data storage and processing, there is no pooling of data, operators own their data and it may be exported at any time. Data protection is a key operating principal with Data Privacy and Data encryption core capabilities of the platform.
Does the system require PII to operate?
No, the system is capable of providing most features without PII, That being said both Analyst usability and risk detection is greatly enhanced by providing it.
We have millions of customers, can you handle it?
Yes, SGC is built to scale as big or as small as you need. Our underlying platform is designed to flex on demand meaning that we can deal with not just cyclical player activity but unexpected spikes in demand without having to pre-provision or run under-utilized resources.
I will need integration for our systems, can you do that?
Yes, SGC is built for integration and works best when talking directly to your systems. Out of the box we provide means of importing and exporting data as well an API your own development teams can work to. Vakandi Data can also assist with integration both to custom operator and white label platforms our achitecture enables us to extend your specific platform instances.
Can we run SGC on-Premise?
SGC is built on and runs in AWS. Our unique architecture and different tiering will allow us to meet your specific operational or regulatory requirements. At the largest scales of operation we can work with existing AWS infrastructure in highly efficient ways.
Beyond RG what can SGC do for me?
Provide you valuable insights into your players, their behaviours and their product use. SGC is also under active development beyond RG and AML to include Safer Marketing and CRM integrations